The fresh machine that the software operates for the are almost always inundated definition you cant check your account it doesn’t matter how the fresh your own cell phone is, otherwise how well their cellphone phone’s reception is at the full time. Might think that a bank who doesn’t have actual towns and cities manage imagine pouring money towards the its most other issue making it 50 % of-method worth having fun with, but also for Axos, that is just not happening.
Good morning Colin, We’re sorry you are with these issues and we would like to assist. This is not the amount of provider we strive to incorporate. I have escalated this matter right away into the suitable class to simply help. We appreciate you calling united states. Thanks.
Positively awful!
Natural terrible lender I’ve ever are in contact with. Do not use her or him. They hold loans for no reason after that will not behave.
Assistance Really Poor otherwise Low-Existent
Launched a business Bank account and had a number of issues specific short some highest. A great $ten,one hundred thousand import was not canned. Online support was low-existent. Phone support is not energized when planning on www.loansavesolutions.com/installment-loans-ky/ taking one methods. Most of the condition must undergo «safer current email address» that takes weeks, both months to reply. Not recommended Getting On the web Banking.
Hello Jeffrey, we are most disappointed to learn about any of it sense. This is not the amount of service we strive to include, and that i have common their viewpoints with this teams to simply help you increase. I’ve and escalated their point and so the compatible people can help straight away. Thanks.
I just got a home loan through this financial. I believe Axos was professional, conscientious and you can comprehensive; especially the loan inventor also known as JEAN Parks just who caused myself, and you will continously demonstrated trust and you can reliability.I’ve had skills together with other lenders which categorize on their own because the the best or greatest in the business in addition to efficiency are maybe not nearly as good. We speed it financial an effective 5 regarding 5 celebrities!
Hey, we are thus pleased to hear you’d good feel with Jean! We enjoy you making the effort to deliver united states your own views. Thanks for the five-celebrity remark!
What happened, Axos Lender/Axos Invest?
Axos Bank/Purchase had been certainly my favorite financial institutions, until , today it seems they don’t care about their customers.
We typed that it opinion into 2020: «Without doubt among the best banking feel I’ve had. Customer care is very good and extremely academic when needed. Costs spend is very good. Like the consumer screen, simply an overall high experience and service.»
Why don’t we only say, things have gone down hill, hell according to the slope thus far. I’ve had a problem with my account going on 3yrs now with no you can let me know what’s going on. We fundamentally signed the brand new account in so far as i hated also, wishing to are normally taken for scrape. You to failed to wade much better. The newest finalized membership continues, I will access, but that is regarding it.
I opened a unique account to change one to account and from now on, I can’t availableness the latest membership. It’s just not noticeable for the portal or even in some of the miss off menus to help you import financing in order to otherwise from.
I’m a patient people as well as have provided her or him the main benefit of the brand new question. I have attempted to contact them and make him or her conscious of my personal issue within the numerous suggests.
We have emailed them right to each other assistance details, enjoys sent covered messages from bank portal, have printed several times to your Fb and Fb.
Of late at the time of , I received an answer shortly after post so you’re able to Twitter, I do believe…anyway, the fresh new impulse stated, that i create hear right back from their store inside the step 3-five days, currently(), I’ve perhaps not heard from their website and then have delivered several other follow right up email address such I got over toward .
Comentarios recientes